Whiteinch Nursery

Duty of Candour Report

April 2025 – March 2026

All Health and Social Care Services in Scotland have a duty of candour. This is a legal requirement that ensures when things go wrong and mistakes happen, the people affected understand what has happened, receive an apology, and that organisations learn how to improve for the future.

An important part of this duty is that we provide an annual report about the duty of candour for our service. This short report describes how our care service has operated the duty of candour during the time between 1 April 2025 and 31 March 2026. Types of ‘unexpected or unintended incidents’ are detailed below.

How many incidents happened to which the duty of candour applies?

In the last year, there have been no incidents to which the duty of candour applied.

Information about our policies and procedures

Where something has happened that triggers the duty of candour, our Head of Centre has responsibility for ensuring that the duty of candour procedure is followed and reports it to the Care Inspectorate. When an incident has happened, the Head of Centre and staff will set up a learning review. This allows everyone involved to review what has happened and identify changes for the future. New staff learn about the duty of candour at their induction. We know that serious mistakes can be distressing for staff as well as families who use our service. We have support available for any staff who may be affected by a duty of candour incident.

Where parents or children are affected by the duty of candour, we have arrangements in place to provide welfare support as necessary. If you would like more information about our nursery, please contact us via:

headteacher@whiteinch-nursery.glasgow.sch.uk       0141 959 3823